Managing Diversity at Cityside Financial Services Essay - 2

Managing Diversity at Cityside Financial Services - Essay Example Challenges of diversity for hiring, management, development and retention practice as well as solution are discussed with respect to the case study. Ethical and legal issue of strategic talent management and development and Cityside Financial Services are discussed. Human Capital The importance of human capital is gaining increasing significance in the recent competitive environment. Corporations are identifying the magnitude of investing and allocating the resources in their human capital. This is due to the perception that in order to stay on a leading position in the global economy, they have to appreciate and develop their human capital (Alta Associates, 2006). Impact of Diversity on Organization There are several changes in the cultural aspects of an organization that complicates the management to understand the cultural diversity and its affect upon an organization. An organization can be affected through primary and secondary diversity of human resources. The primary diversity embraces ethnicity, age, race and abilities or qualities. The secondary diversity comprises of educational background, religious beliefs, work experience, marital status and person belonging to a region. All these factors of the primary and the secondary diversity have a great impact on organizations in terms of performance, conflicts, disputes and other related aspects of an organization.... The affect of diversity upon an individual’s career and an organizational effectiveness is illustrated through a diagram represented below in figure 1. Source: (Moon, 1997). The model represented in figure 1 demonstrates that an individual’s group associations such as gender, age and race can be analyzed on the basis of three levels namely organizational, intergroup and individual. These three factors will collectively assist in determining the diverse environmental impact upon the organization. This environment influences individuals’ and organizations’ outcomes that may be in the nature of achievement outcomes or it may be effective outcomes. These outcomes of an individual might have an impact on organizational productivity, quality as well as other factors (Moon, 1997). Impact of Diversity on Human Capital Management Diversity driven workforce of an organization has a great impact upon human capital management. The diverse workforce may not ensure prop er decision making, creativity, flexibility along with several other aspects. Therefore, unique and multicultural workforce needs to be refined and promoted so that the workforce gets a chance to express their viewpoints. Higher employee turnover and conflicts occur when there is poor diversity management. In this situation, ‘value in diversity’ approach is required in order to derive benefit from positive effects of diversity and in turn helps to avoid the effects that are negative in nature. There are organizations that value diversity and take its advantage by encouraging the workforce for participating in organizational decisions and develop their perspectives and skills (McMillan-Capehar & Aaron, 2009). Challenges of Diversity for Hiring, Management,

Nursing older people Essay Example | Topics and Well Written Essays - 1500 words

Nursing older people - Essay Example Falls were common with the elder group in acute facilities or aged care ones (Hill et al, 2007). The incidence was higher in the inpatient settings of the various institutions (Hill et al, 2007). In Australia, 38% of adverse events were made up of falls and international figures were similar (Hill et al, 2007). A CDC statistics had reported that falls were a leading cause of death among older adults in the US (2004). Fall prevention was of utmost necessity in a world where the older people were increasing dramatically, living into the 80s and 90s. The critical health care issue of elder abuse and neglect was one filled with dilemmas and problems for nurses. Nurses had to be aware of the causes for abuse, questions for screening and the symptoms as they were the best persons to help reduce the distressing effects. Ideally suited to detect and manage elder abuse and neglect, nurses who were regularly contacting them could identify the marks of abuse on the body of the elder or deduct t he underlying problem of abuse from the attitude of the person (Muehlbauer and Crane, 2006). The nurses were qualified to make physical and psychological assessments. Collaborative efforts with physicians and support services could be helpful in tackling the elder abuse. Authorisation of home health care or advice on hospital admission further elevated their role in handling the abused. Falls in acute care facility Impacts Head injury, soft tissue injury and fractures were the usual consequences of 30-40% of elderly falls (Hill et al, 2007). Psychological trauma in the form of negative effects could occur. The fear of falling again and anxiety troubled the elders (Hill et al, 2007). Prolonged hospitalization or moving into an acute care centre associated with increased costs became necessary (Oliver et al, 2004). The provider was worried over the drop in quality of care and a decreased functioning (Hill, 2007). The family and staff were distressed. Health resource expenditures were increased due to prolonged stay and additional diagnostic procedures and medicines (Hill et al, 2007)). Total cost of falls in the Australian Health Care System was found to be 2.1 million Australian dollars. A hospital in the US reported that hospital stay was 12 more days for fallers than the other patients controlled for age, gender and length of stay up to the fall (Hill et al, 2007) Implications of practice Prevention programmes had included core care plans (Healey et al, 2004) and multidisciplinary teamwork (Haines et al, 2004). An economic evaluation could help decision-makers and administrations in hospitals to provide ample resources for fall prevention moves. Hill had pointed out that costs did not only exist for hospital stay, they continued after discharge for more therapy and support services from the community (2007). The anxiety produced to the patient and care-giver could also be considered as costs. Risk factors were cognitive deficits, Parkinsonism, history of hip fractures and respiratory infections. McCarter-Bayer had indicated acute delirium states, problems of bowel and bladder control, dependence in daily living and disabilities (2005). Environmental, systemic factors, comorbidities, costing data for full research period also needed to be addressed. Identification of